Last updated: June 2026
1. Overview — SamuiDeals collects and uses information to help travellers explore options, send booking requests, receive support, and coordinate with relevant operators or partners.
2. Information we collect — SamuiDeals may collect name, WhatsApp number, email address, travel date, pickup area or hotel, number of guests, selected tour, service, or option, estimated price or total, messages or special requests, referral code, source page, request page URL, booking status, admin notes, payment status, booking records after confirmation, and website usage information if analytics are added later.
3. How we collect information — Information may be collected through website forms, Fillout, Airtable, WhatsApp, email, referral links, booking request pages, and website or browser storage.
4. Why we use information — SamuiDeals uses information to check availability, contact customers by WhatsApp and email, coordinate with operators and partners, send booking details, pickup information, payment instructions, and updates, manage booking records, track referral commissions, improve the website and booking flow, prevent fake or duplicate requests, and handle support, cancellations, and disputes.
5. Sharing information — SamuiDeals may share necessary booking details with operators, partners, drivers, guides, service providers, or support tools only when needed to confirm or provide the service.
6. Third-party tools — SamuiDeals may use tools such as Fillout, Airtable, email services, WhatsApp, website hosting, Google services, analytics tools later, or payment and payment instruction tools. These tools may process data according to their own policies.
7. Referral tracking — If a visitor comes through a referral link such as ?ref=PARTNER001, SamuiDeals may store that referral code in the browser and booking record to credit the correct referral partner.
8. Data storage and security — SamuiDeals takes reasonable steps to protect booking records and customer information, but no online system can be guaranteed 100% secure.
9. Data retention — SamuiDeals may keep booking and communication records as long as needed for booking support, customer service, commission tracking, accounting, dispute handling, and legal or business records.
10. Customer choices — Customers can contact SamuiDeals to request correction, update, or deletion of personal information where possible.
11. Children — SamuiDeals services are intended for travel planning and booking support. If a booking involves children, the request should be submitted by a parent, guardian, or responsible adult.
12. No selling personal data — SamuiDeals does not sell customer personal information.
13. Policy updates — This Privacy Policy may be updated from time to time as SamuiDeals grows or adds new tools and features.
14. Contact — For privacy questions, contact SamuiDeals at hello@samuideals.com. This email can be changed later.
These terms are provided for general information about how SamuiDeals handles website use, booking requests, customer data, and support. SamuiDeals may update these terms from time to time.